健保署力推健保費「2個月繳」 民眾大嘆「擾民」

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Einstein
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註冊時間: 週五 3月 22, 2013 7:37 pm

健保署力推健保費「2個月繳」 民眾大嘆「擾民」

文章 Einstein »

2014-09-25 20:55
〔本報訊〕健保署9月份擴大試辦「2個月繳一次健保費」計畫,並發通知詢問民眾是否參加,1名徐姓男子收到通知決定不參加,回撥電話不是打不通,就是被要求要傳真回健保署,讓他大罵健保署「擾民」。
據《壹電視》報導,「2個月繳」通知單上寫道,若不願參加計畫,請填妥回條傳真回健保署,或撥打電話告知,不料徐男怎麼撥打都無法轉接客服人員。

徐男事後換打免付費電話,終於有客服人員接通,但得到的答案仍是要「傳真回健保署」,讓他無奈的說,這個政策真的很擾民。

對此健保署業務組副組長林淑華回應,對徐先生很抱歉,未來也會檢討、了解狀況,並加上承辦人電話、0800專線等。

健保署的「2個月繳保費」計畫原本是便民美意,如今卻成為擾民的政策,今年預算從54億提升到56.8億元,但服務卻沒跟著升級。
現金流?? (苦惱的煙狂) (苦惱的煙狂) (苦惱的煙狂)
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